This update is relevant for all drone operators who 1) registered their DJI drone in the U.S. and/or 2) have previously opted to store flight data in the U.S. with DJI—regardless of their current location.
Earlier this year, DJI announced that it would no longer offer the option for consumer and enterprise drone operators in the United States (U.S.) to sync their flight records to DJI’s servers. Access to flight data will end in mid-October for users of the DJI Fly app and on November 7 for users of the DJI Pilot app. All stored flight log data will be deleted.
DJI recommends that operators who have previously opted in to syncing their flight records with DJI, download and create a backup of their flight records as soon as possible.
DJI Fly App: Download data through the “Flight Data Center”
DJI Pilot App: Download data through “Flight Record”
Additional Information
- If I’m based outside of the U.S., what changes will happen to my flight app if I fly in the U.S.?
If a user from another region travels to the U.S. and generates flight records during their stay, those flight records will not be synced to their flight data after leaving the U.S., but will remain accessible if stored locally on their smartphone or remote controller.
- What will happen if I don't download the data stored in the cloud?
This change does not affect normal flight functions. However, once flight records which users previously opted-in to sync on the server are deleted, the flight data cannot be retrieved. Flight records saved locally on the smartphone or remote controller will not be affected.
- If I am from the U.S. but travel overseas, what happens to my flight app?
When a user from the United States travels to another region, the flight record synchronization toggle may reappear, allowing flight records generated in that region to be uploaded and downloaded normally. However, upon returning to the United States, the flight record synchronization toggle will be disabled again, and uploading will not be possible.
- Can I opt-out of this update? I want my flight records!
Please note that you will still be able to access your flight records manually. It will be stored in the controller or the SD card.
- How will this update affect third-party apps?
Third-party flight software that has been built through DJI’s Mobile SDK will not be affected.
- Will previously uploaded flight records be affected?
Flight records already uploaded to the cloud are still available for download. However, those generated within the U.S. will no longer be retrievable after November 7 and will be deleted. To ensure that your valuable flight memories are not lost, it is recommended that users within the United States back up their cloud-based flight records as soon as possible.
- If the user does not update the flight app, will the original interface remain unchanged? Can flight records still be downloaded then?
Operators need to be connected to the internet in order to download previously uploaded flight records. If the operator does not download their data by the time the “Download” feature is removed, they will no longer be able to retrieve that data. Please note that even if the flight app is not updated (and the “Download” button remains visible), flight data will still no longer be retrievable from November 7 onwards.
